Warranty and Return Policy

Warranty:


The products come with a 24 month warranty...

Right of withdrawal:


For products that are prepared "with special purpose", after detailing a specific consumer demand (size, color, printed and so on.) And products istrpile modifications or supplements in accordance demand the buyer can't exercise his right to cancellation.

The right of return and replacement:


Apart poroducts "with special purpose" for other products in case of any reason if you are not satisfied with the products, they can replace or return within 7 days of receipt, and your money will be returned. Requirements for return and replacement of the products "with special purpose"
-In case a manufacturing defect of goods
-In case of delivered products with different sizes of the dimensions listed in order
-In case of delivered wrong product
-In case of damage the product at delivery (should open the package in the presence of employees of the cargo company and hould prepare a record)
 
In case of existence of the above conditions, replacement or return of goods should apply one of the following ways:
-Apply by petition to KupiZavesi.com , Str. Nikola Karev BB. (Plasticarska Str.) IMPERATOR -III- Skopje/Makedonija
-Apply by email to info@kupizavesi.com When applying should specify order number or invoice number, for replacement or refund products, invoice and (if have) the record must be completely submitted to us.

Costs:


Costs of withdrawal are the responsibility of the buyer. Costs for approved returns or replacements are the responsibility of the seller, the products should be returned via cargo company "Kargo Ekspres Makedonija". Cost of shipments sent with other companies will not be accepted by the seller, then the buyer will personally be responsible for delivery costs.